Privacy Policy
Last updated: January 2026
What we collect
We collect the details you give us when you place an order or write to us: name, email, phone number, shipping address, engraving text and order history. Payment card details are handled by our payment processor and are never stored on our servers.
How we use it
To produce and deliver your order, to answer your messages, and — only if you opt in — to send occasional workshop updates. We do not sell or rent your information to anyone.
Who we share it with
Only the services required to fulfil your order: our courier partner, our payment processor and our email provider. Each receives the minimum information needed.
Your choices
You can unsubscribe from emails at any time, and you can ask us to correct or delete your information by writing to hello@rosayo.com.
Cookies
We use essential cookies to keep your bag and session working, plus basic analytics to understand which pages are useful. You can block cookies in your browser, though the bag may not persist.