Question 1

Where is Rosayo made?

Accepted Answer

Every Rosayo rosary is handcrafted from Bethlehem olive wood in the Holy Land and immersed in the Jordan River before it is packed. Each order includes a certificate of authenticity.

Question 2

How long does shipping take?

Accepted Answer

Metro Manila orders arrive in 1–3 business days, provincial orders in 3–7. Engraved pieces add 2 business days of workshop time. Free nationwide shipping on orders over ₱3,000.

Question 3

How does personalized engraving work?

Accepted Answer

Free personalized name engraving is included with the Gold Set and Silver Set. On the single rosaries you can add engraving for ₱199. Either way you have up to 25 characters — a name, a date, or a favourite verse. Engraving is hand-finished and is final once production begins.

Question 4

What is inside a ROSAYO Set?

Accepted Answer

The rosary, a matching ROSAYO bracelet, a premium pouch, your engraving, a Prayer Certificate Card by Fr. Carlos and the premium gift box. It arrives complete and ready to give.

Question 5

What is your returns policy?

Accepted Answer

Unworn, non-engraved pieces can be returned within 30 days for a full refund. Engraved and personalized items are made to order and are non-returnable unless faulty.

Question 6

How should I care for my rosary?

Accepted Answer

Wipe gently after use, keep it in its pouch away from moisture and perfume, and avoid soaking the olive wood. Cared for properly, it will outlast you.